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FAQs

What are the delivery options?

Free UK 2nd Class delivery is offered on orders over £40. All parcels are sent via Royal Mail. Allow 2-3 working days after dispatch for delivery. 

All items over the value of £40 include tracking. You will receive an email once your purchase has been dispatched and a tracking number will be attached to your email. This will take you to the Royal Mail Track & Trace when clicked. Deliveries are usually made Monday to Friday from 8am-8pm.  A signature is usually required for delivery – please let us know if you would like your order delivered to an alternative address.

If you’d like orders of lower value to be tracked, please make sure you select this option at checkout. 

What does delivery cost?

First Class – £4.00

Second Class – £2.50

 

What are the turnaround times?

Standard orders are processed between 1-3 business days.

Bespoke artwork: we aim to complete bespoke artwork within 2-3 weeks. You will receive an email to confirm your order. You will then receive a free proof of design within 2-3 weeks for you to confirm. After this has been agreed, your design will be printed and posted to you. Please be aware that the time-frame is dependent on when you send us the final information or photographs for your design. The design process cannot take place until all the information has been received.

We package all A4, A3 and 30x40cm prints in a cellophane sleeve and a flat, reinforced envelope. All 40x50cm prints are rolled in a tube.
**ALL ARTWORK IS SOLD UNFRAMED.**

 

Do you offer bespoke commisions?

Yes! If you like what you see, but have your own idea, please get in touch at jax@favouritethingsdesign.com 

We will get back to you with some ideas and an estimate of pricing, if it is possible.

We love exciting projects and can’t wait to hear from you! 

 

Do you offer a framing service?

 All of our prints are sold UNFRAMED.

Most of our prints come in a range of sizes and we hope this gives you the chance to find the perfect frame for your artwork.